At Dwell Mart, we are committed to offering competitive and fair pricing to our customers. Our Price Match Guarantee ensures that buyers receive the best possible value when purchasing products through our Platform.
1. What Is Our Price Match Guarantee?
If you find the same product offered at a lower price by another verified seller or competitor marketplace, we will review and, where eligible, match the price in accordance with the terms below.
2. Eligibility Criteria
To qualify for a price match:
- The product must be identical in brand, model, specifications, quantity, and condition
- The competitor price must be publicly available and verifiable
- The product must be in stock and available for immediate purchase
- The price match request must be submitted before placing the order
3. Applicable Transactions
- B2C: Price match applies to single-item retail purchases
- B2B: Price match may apply to bulk or wholesale orders, subject to supplier approval and minimum order quantities
4. Exclusions
Price Match Guarantee does not apply to:
- Clearance, liquidation, or flash-sale items
- Auction sites or unverified sellers
- Prices resulting from pricing errors
- Shipping charges, taxes, customs duties, or bundled offers
- Customized or made-to-order products
5. How to Request a Price Match
- Contact our support team before checkout
- Provide the product link, competitor price, and proof of availability
- Await verification and approval
Approved price matches will be applied at checkout or through a special payment link.
6. Limitations
- The Company reserves the right to approve or deny any price match request at its sole discretion
- Price match cannot be combined with other promotions, discounts, or coupon codes
- One price match request per product per customer
7. Marketplace Disclaimer
As Dwell Mart operates a marketplace platform, final pricing decisions may depend on individual sellers. Price matching is subject to seller consent and availability.
8. Changes to Policy
Dwell Mart reserves the right to modify or withdraw this Price Match Guarantee at any time without prior notice.